Third Gen Garage Doors has proudly served the Arlington Heights and Palatine area with family-owned expertise spanning multiple generations. We've built our reputation by providing reliable service within a 35-mile radius, earning the trust of countless homeowners throughout the northwest Chicago suburbs.

  • What garage door services do you offer?

    We provide complete garage door services including repairs, maintenance, new installations, spring replacements, and opener installation or repair for all makes and models.

  • What are your business hours?

    We're open Monday through Friday 8AM to 7PM, and weekends Saturday and Sunday 9AM to 6PM. Call or text anytime at (847) 449-8500.

  • How quickly can you respond for repairs?

    We prioritize prompt service throughout our coverage area. Our garage experts are usually able to come out same-day! Call (847) 449-8500 to discuss your repair needs and schedule the earliest available appointment.

  • Do you repair all brands of garage doors?

    Yes, we service and repair all makes and models of garage doors and openers. Our experienced technicians work with every major brand.

  • Do you offer military discounts?

    Absolutely. We provide special discounts for military personnel, first responders, nurses, and teachers. Ask about available savings when you call.

  • Do you install new garage door openers?

    Yes, we install and repair garage door openers including quiet models and smart home compatible options. Contact us for opener recommendations based on your needs.

  • What areas do you serve?

    We serve a 35-mile radius around Palatine, including Arlington Heights, Des Plaines, Mount Prospect, and Jefferson Park. Call us to confirm service to your specific location.

  • What should I expect during service?

    Our experienced technicians will assess your garage door system, explain any issues found, and provide transparent pricing before beginning work. We ensure quality service from start to finish.

  • Do you provide free estimates?

    Yes, we offer free quotes and estimates to help you make informed decisions. Contact us at (847) 449-8500 to schedule your free assessment.

  • Do you handle garage door spring repairs?

    Absolutely. We specialize in garage door spring replacement and repair, which is crucial for safe door operation. Contact us immediately if you suspect spring issues.

  • Can I replace my own garage door springs?

    No, it is extremely unsafe to attempt to change your own garage door springs. Garage door springs can be extremely dangerous and cause serious injury or even death. We recommend reaching out to your local licensed & experienced professional, such as Third Gen! Use the link to contact us 

  • Is it dangerous to fix the rollers on my garage door by myself? 

    Yes, changing your rollers can be extremely dangerous and you should always consult with a licensed professional before attempting to do by yourself. 

  • How quickly can my garage door spring be replaced?

    Normally we can fix your garage door spring same day.


  • Why won't my garage door go up? 

    This could be for a multitude of reasons, but is most likely a problem with the springs, cables or the motor itself. It's important not to attempt to fix the cables or the springs, as they can be extremely dangerous. Also, we highly recommend not hitting the button for the opener as it can cause the motor itself to break. Give us a call and we will give you a free inspection along with a quote to fix it. Normally we can fix this on the spot.  

  • Why won't my garage door close? 

    *Garage doors not closing could happen for a few different reasons. In most instances, the issue is not serious and can be fixed for a reasonable price. We can normally troubleshoot and fix minor issues on the spot. Give us a call and we will have someone give you a free inspection along with a quote to fix it!  


  • Why is my garage door opener making so much noise?

    You most likely have a problem with the door itself that is putting strain on the opener. We recommend not using the opener until you have a professional come take a look. Give us a call and we will have someone give you a free inspection along with a quote to fix it!

Ready for expert garage door service you can trust? Call or text Third Gen Garage Doors at (847) 449-8500. We offer free quotes and special discounts that make quality service affordable for everyone.